Product
- Dove offers a bathing soap bar which has the combined benefits of a moisturizer and skin softener which marks the point of differentiation.
- It offers a soap with the lowest ph value.
- The product was launched to basically target working women not essentially models
- The brand has also managed to achieve strong connects with its customers
Promotion
- The product was introduced to the market in 1995, from then until 2007, the brand used to promote the product based on a theme where the 'perfect' women were portrayed as role models.
- The brand then started it 'Real Beauty' campaign where the focus switched from the youth to women of all ages, sizes and shapes. In this they used a tagline which said, 'beauty is a state of mind' so as to build confidence.
Place
- The brand was owned by HUL
- It was distributed through a network of around one million retail outlets across 2500 distributors.
- The product was available in general stores, supermarkets, chemists and wholesale dealers.
Price
- Initially the product was launched at a high price of INR 40 aiming at the upper middle and high class consumers
- The target audience did not find it worthy.
- However the brand did not want to drastically reduce the price as it wanted to be positioned as a premium brand.
- To overcome the problem they invested more on live campaigns and advertising. This helped create a more strong customer base.
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